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State Farm® Insurance Agent

Zach Ibanez

4.6 out of 5 (52 reviews)

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What our customers say about us...

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Joann Trelli

September 21, 2022

5  out of  5
"I just spoke with Paul and he save me over 1800 a year on my auto policy with better coverage from my previous ins. It definitely pays to shop around. Thank you Paul"
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Rie Palmares

September 1, 2022

5  out of  5
"I had the fortunate pleasure to work with Zach Ibanez. Not only was he super professional, he was also very upfront and honest about my quote. So much that although I was quoted a lesser premium elsewhere; I decided to transfer over to State Farm because I was highly impressed."
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Nicol Rodríguez

August 24, 2022

5  out of  5
"(Translated by Google) I, Ysrael, am also grateful that you introduced me to these agents because I feel very good and all my problems are solved thanks to these people, they are the best. (Original) Yo Ysrael también estoy agradecida de que tu me presentará estos agentes porque me siento muy bien y todas mis problemas se soluciona gracias a esta personas ellos son los mejores."
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melissa day

August 20, 2022

5  out of  5
"Very professional and helped me save a lot of $$$. Definitely recommend them! Thanks Statefarm!"
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Ysrael Hernandez

August 17, 2022

5  out of  5
"(Translated by Google) Well, the best, I feel comfortable and represented by someone who knows how to understand what I need and helps me, I recommend him as a Hispanic, the best treatment I can assure you of that, and the best thing is that he speaks Spanish. (Original) Pues la mejor me siento agusto y representado por alguien sabes entender lo.que necesito y me ayuda lo recomiendo como hispano el mejor trato eso lo puedo asegurar y lo mejor se habla español."
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Tamires Pfund

July 15, 2022

5  out of  5
"Easy, fast, good costumer service, talk with Zach he’s great!"
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Vickiana Almodovar

January 21, 2022

1  out of  5
"(Translated by Google) My experience in this office is bad and inappropriate. Please don't make the mistake of wasting your money and time. The employee Ashey gave me an unprofessional, lousy and very disrespectful treatment; the words she said were "I don't get paid to listen to people's attitudes and that's why I speak to you with attitude." She made a mistake, I added a new vehicle, they gave me a price and they never put it in the system. Later in more than two occasions checking my bank account, I see that they were overcharging me and I called to verify. Supposedly they fixed it, over time I checked again and I realized that they were charging much more than the contract said. The surprising thing is that they don't tell you anything so you don't notice, if I don't call they don't call you. What the employee Ashley told me is i need to change of insurance company(the one she is working). Wouldn't let me talk to Zach Ibanez because he was too busy to talk to me. I don't recommend this place so you don't go through. Really bad customer service. I am going to tell you about my experience in this office so that you do not make the mistake of wasting your money and time. The employee Ashey gave me an unprofessional, lousy and very disrespectful treatment; his words were "I don't get paid to listen to people's attitudes and that's why I speak to you with attitude". She made a mistake, I added a new vehicle, they gave me a price, they never put it in the system and on more than two occasions checking my bank account I see that they were overcharging me and I called to verify. Supposedly they fixed it, with time I check again and I realized that they were charging much more than the contract. The surprising thing is that they don't tell you anything so you don't notice, if I don't call they don't. What the employee Ashley told me is that I change my insurance company. And he wouldn't let me talk to Zach Ibanez because he was too busy to talk to me. I don't recommend this place so you don't go through what I'm going through. Great care. (Original) My experience in this office is bad and inappropriate. Please don't make the mistake of wasting your money and time. The employee Ashey gave me an unprofessional, lousy and very disrespectful treatment; the words she said were "I don't get paid to listen to people's attitudes and that's why I speak to you with attitude". She made a mistake, I added a new vehicle, they gave me a price and they never put it in the system. Later in more than two occasions checking my bank account, I see that they were overcharging me and I called to verify. Supposedly they fixed it, over time I check again and I realized that they were charging much more than the contract said. The surprising thing is that they don't tell you anything so you don't notice, if I don't call they don't call you. What the employee Ashley told me is i need to change of insurance company(the one she is working). Wouldn't let me talk to Zach Ibanez because he was too busy to talk to me. I don't recommend this place so you don't go through. Really bad customer service. Les voy a contar mi experiencia en esta oficina para que no comentan el error de perder su dinero y tiempo. La empleada Ashey me dio un trato no profesional, pesimo y muy irrespetuoso; sus palabras fueron "A mi no me pagan para eschuchar actitudes de la gente y por eso te hablo con actitut". Ella cometio un error, yo anadi un vehiculo nuevo, me dieron un precio nunca lo pusieron en sistema y en mas de dos ocasiones verificando mi cuenta bancaria es que veoque me estaban cobrando de mas y llame para verificar.Supuestamente lo arreglaron, con el tiempo vuelvo a verificar y me di cuenta que estaban cobrando mucho mas que el contrato. Lo sorprendente es que no te dicen nada para que no te des cuenta, si yo no llamo ellos no lo hacen. La empleada Ashley lo que me dijo es que me cambie de compania de seguro. Y no me dejo hablar con Zach Ibanez por que estaba muy ocupado para hablar conmigo. No les recomiendo este lugar para que no pasen por lo que yo estoy pasando. Mucho cuidado."
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Jahaira Alejandro

September 21, 2021

5  out of  5
"Great customer Service always helpful on the phone Goes up m behind to help. Amazing team."
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L S

September 16, 2021

5  out of  5
"Great customer service!"
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Ahcene

September 9, 2021

5  out of  5
"Zach and the staff are very friendly, professional and helpful. Always there to answer questions, and give recommendations."
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Paul Krusko II

September 9, 2021

5  out of  5
"Zach and Jeromy are very helpful with helping me on a quote. I highly suggest giving them a call. His team is very knowledgeable and taught me stuff about my policy that any other company wouldn’t tell me about. - Paul"
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Stav Fran

March 6, 2021

5  out of  5
"Zach and his team are the BEST!!!! I don't think that there's an Insurance Agent and Agency that has lower prices... Everyone there is very friendly & courteous I really recommend you insure with Zach & State Farm Insurance Co. Very easy to get to and close to my house"
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Lisa B

March 3, 2021

5  out of  5
"I am always taken care of immediately when I need anything from state farm. Best insurance company I've had and Zack Ibanez is a terrific agent. I recommend the company to everyone."
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Bella Pender

February 28, 2021

5  out of  5
"Zach has been extremely helpful in every way from answering all my questions as a first time policy holder to solving issues I had come upon with my billing and account. He’s found me the absolute best rates and ways to save. I highly recommend Zach for anyone looking for any new policies!"
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Ryan Vazquez

October 22, 2020

5  out of  5
"I was in a pinch with a relationship falling out where i needed to be insured within 24 hours. Zach was quick and vigilant to get me a great quote. Real easy to talk to and they are close by ! Very happy with zach and state farm ! Thank you guys !"
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Adrian Ocasio

September 11, 2020

5  out of  5
"Thank you Ashley so much, you’re very smart and professional! Keep up the good work you’ll make it far in life!!"
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James O'Regan

May 28, 2020

5  out of  5
"Zach is an expert in his field. He really knows what he's doing and takes the time to talk with you to find out how to save you money and get you the best coverage, even when it means you pay less. I highly recommend at least getting a quote even if you already have insurance."
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Maria D Carrion Pinto

March 5, 2020

5  out of  5
"Ashley has been a great help to reduce my car insurance for myself and a few of my family members. She always calls back when within adequate time frame. She is a VERY professional individual and thinks outside of the box to save you money. I am very please with the service the agency has provided me. Thank you for your awesome service."
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Matthew Johnston

February 24, 2020

5  out of  5
"Ashley at State Farm was great! I was set up quickly and with the perfect plan. Easy, efficient and saved some money in the process! Definitely recommend!"
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Juan Delgado

February 24, 2020

5  out of  5
"Great experience with this agency... good and kindly service"
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Steven Gagnon

January 22, 2020

5  out of  5
"Very helpful and informative"
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Dennis Floyd

January 5, 2020

4  out of  5
"Awsome very helpful A+A+"
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Joe Blangin

December 6, 2019

5  out of  5
"Zach’s a great agent! Give him a call."
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Erin

November 25, 2019

4  out of  5
"Very professional"
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Adam Chick

October 24, 2019

4  out of  5
"Great"